Common questions about shipping, tracking, customs and removals. Can't find what you need? Our team is one call away.
Transit times depend on the origin port and destination, but most full-container shipments from Asia arrive in the UK within 25–40 days, while European short-sea routes typically take 3–7 days. Your quote will include a specific estimated transit time for your route.
Yes. Our in-house customs team prepares and submits your HMRC declarations, calculates duty and VAT, and manages clearance at the border, so you don't need a separate customs broker.
Every shipment is assigned a tracking reference the moment it's booked. You can follow its status on our Track Shipment page, from pickup through to final delivery.
All shipments booked through Ship Fast Movers include standard goods-in-transit cover. Enhanced cargo insurance is available for high-value or fragile goods — ask your account manager for a quote.
We handle domestic and commercial removals across the whole of the UK, plus European relocations. Same-day quotes are available for most postcodes.
Most quote requests submitted through our online form receive a response within a few working hours. Urgent or complex shipments may take up to one working day.
Yes, our UK warehouse network offers flexible short and long-term storage, along with pick-and-pack fulfilment for businesses that need to scale storage up or down.
Standard terms are 30 days from invoice for approved business accounts, or payment on booking for one-off shipments. Speak to our team about setting up a trade account.